FAQ
❓ Frequently Asked Questions (FAQ)
] 1. Where do you deliver? [
We offer worldwide delivery for all products from SHOBHARA and its brands — GIFTSIRA, CRAFTSIRA, AWWIRA, and XTEERA. No matter where you are, we’ll make sure your order reaches you safely.
] 2. Do I have to pay any shipping charges? [
Shipping is free for most products.
However, some premium, oversized, or special-handling items may include a small delivery fee, which will be clearly displayed at checkout before payment.
] 3. How long will my order take to arrive? [
Orders are usually processed within 1–3 business days and delivered within 3–7 days across India or 7–15 days internationally, depending on your location and product type.
] 4. Can I return or exchange a product? [
Yes — you can return items that are damaged, defective, or incorrectly delivered within 24 hours of receiving them.
Customized, handmade, or print-on-demand products are not returnable unless damaged.
] 5. How can I track my order? [
Once your order is dispatched, you’ll receive a tracking number via email or SMS.
You can track your order directly on our website or through the courier partner’s portal.
💬 Still can’t find what you’re looking for?
We’re here to help!
Reach out to us anytime at support@shobhara.com — our customer care team will assist you within 24 hours.
