Welcome to SHOBHARA , the umbrella brand representing GIFTSIRA, CRAFTSIRA, AWWIRA, and XTEERA — each offering thoughtfully designed, premium, and authentic products.
We are committed to ensuring that your orders reach you safely and on time, wherever you are in the world.

] Shipping Coverage [

We proudly ship worldwide.
All orders placed on any of the Shobhara family websites — Giftsira, Craftsira, Awwira, and Xteera — are eligible for international delivery.

] Shipping Charges [

Shipping is absolutely free for all orders, regardless of location, product type, or order value.

] Order Processing Time [

• Orders are typically processed and dispatched within 1–3 business days after confirmation.

• For handmade, customized, or print-on-demand items, processing may take slightly longer (generally 5–7 business days).

• You will receive a dispatch confirmation email along with a tracking link once your order is shipped.

] Estimated Delivery Time [

• Within India: 3–7 business days from dispatch

• International Orders: 7–15 business days from dispatch
  Delivery timelines may vary depending on customs clearance, local courier handling, or regional conditions.

] Tracking Your Order [

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment on our website or through the respective courier partner’s tracking page.

] Delivery Partners [

We work with trusted national and international logistics partners to ensure timely and safe delivery — including services like Delhivery, Blue Dart, DTDC, FedEx, and DHL (depending on destination).

] Customs, Duties & Taxes (for International Orders) [

For international deliveries, import duties, customs fees, or local taxes (if applicable) will be borne by the customer as per the destination country’s regulations.
We ensure accurate declarations and proper packaging to minimize such charges wherever possible.

] Delays & Exceptions [

While we strive to meet the above timelines, unforeseen delays (such as weather disruptions, customs inspections, or public holidays) may occasionally occur.
In such cases, our support team will proactively update you about the revised delivery status.

] Damaged or Lost Packages [

If your package arrives damaged, or if you suspect it is lost in transit:

• Please contact us within 48 hours of delivery (or expected delivery date).

• We will assist with replacement or refund after investigation with the courier.

] Contact & Support [

For any questions about shipping or delivery, please reach out to:
📧 support@shobhara.com
(Or contact the respective sub-brand support listed on Giftsira, Craftsira, Awwira, or Xteera.)

] Policy Updates [

SHOBHARA reserves the right to modify or update this Shipping & Delivery Policy at any time to reflect changes in logistics partners, delivery routes, or business practices.